Thank you for visiting and shopping at www.bambooidea.com. Following are the terms and conditions that constitute our Shipping Policy.

All orders are processed within one business day. We deliver the product in 10-15 days in USA and 15-20 days in the other countries. The reason for shipping time on the longer end is that delivery delays can occasionally occur because most products are handmade.

If the product does not arrive on time, we give you a 25% discount on the next purchase. Sometimes, for certain products, you will have the possibility to choose the warehouse that going to ship your item. We ask that you please choose the one that is closest to your home address so that we can speed up the shipping process.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.